Delivery will take place when the ordered products are available. We will do our best to deliver the goods within five working days after receiving your order and payment. Provided that we are unable to deliver the goods within fourteen days, we will contact you. In that case you may cancel your order without costs. We will refund the purchase price of the goods and the delivery fee.
The costs of packaging are included in the offered prices.
RETURNING THE GOODS
According to Dutch law you have the right to return your order within 7 days. In case you want to return the goods you will have to let us know by contacting us. The goods have to be returned to us with the completed, attached return form by registered mail to:
Oud Ravensteinseweg 12
6602AD Wijchen, The Netherlands.
We will only accept goods in their original packaging and undamaged. You are responsible for the costs of returning the goods unless they are not as described, faulty or incorrect. After return receipt we will refund the price of the goods in full. EsivaH will not be liable for the loss of the packages. We will not accept complaints, received after 7 days after delivery of the goods. Exceptions are production errors which will be taken into consideration.